Tel: 01684 311231
Fax: 01684 311241
Email: office (at) signaturecareservices.co.uk
"I would like to thank the care manager, Debbie, and the carers, Joe, Nikki and Rachael for the exceptional care that they afforded to my neighbour over the last year. The level
of care and commitment, and their cheerful and friendly nature has been second to none.
Nothing was too much trouble for them. As well as carrying out their care plan duties,
they were quite willing to assist with other tasks around the home which they identified
as needing doing. They were also most supportive to me and my husband during this
period of time.
Debbie the care manager took an active role from the start by initially meeting with my
elderly neighbour, myself and the social worker in order to formulate an appropriate
care plan. She ensured the care plan was implemented and reviewed, in order to meet
the changing care needs of my neighbour. She liaised with all those concerned with
my neighbour’s care and medical condition, and attended and contributed to case
conferences. She was always willing to help in any way she could, in my case it was
taking my neighbour to appointments at the hospital when I was unable to do so.
Debbie is a care manager who is approachable and contactable. Even if she is on a
care call herself and it goes through to voicemail she will always get back to you in an
acceptable period of time. The carers likewise liaise with all those concerned, which
provides for an effective care situation.
The carers receive updated training and are knowledgeable in all aspects of their jobs,
and their training in dementia care was particularly useful in dealing with my neighbour’s condition.
Once again, thank you for the quality of service you provided. I will gladly recommend
Signature Care to anyone seeking a care agency."
Mrs R neighbour of Mrs WW. Rushwick
"They have been absolutely marvellous in the quality of Care that has been given to Dad, very competent and caring - that is so important where Care is concerned. I will recommend 'Signature' whenever an occasion arises where the name of an agency is needed" Valerie - Daughter of Mr S.Johns, Worcester
"Debbie Ashwell has been helping to look after my very disabled husband since February 2010. She is always cheerful, patient, reliable and totally caring. I cannot praise her too highly" Mrs Winstanley, Worcester
"My most grateful thanks for all the care and attention you gave Geoff in his last days. I will never forget the gentle and real care that you all gave to him" Mrs Gibson, Ledbury.
"Thank you so much for the care given to my mother-in-law while we were away on holiday. It made our holiday stress free knowing that she was in capable and proffessional hands" Mrs Gray, Malvern